Knoxville European Auto Repair

800 reviews
Mon - Fri: 7:30 AM - 6:00 PM
5

Excellent Service! Doesn't get any better.

Thank you Yanku! We really appreciate your business! We love to hear that our hard work shows!

- European Auto Garage
5

Great experience . Excellent 50 point inspection

Thank you Murali! We love hearing that our customers like our digital inspection reports! We really appreciate your business, and look forward to working with you in the future! The Team at European Auto Garage (865) 862-5270

- European Auto Garage
5

Great service Put tires on BMW and pathfinder Great job Reasonable prices Performed work on time

Thank you Daniel, We really appreciate your business!

- European Auto Garage
5

Very professional and clean (c-l-e-a-n-!). The shop looks like a showroom. If u r looking for the cheapest place in town then u need to go some place else. But if u r looking to have the work done right at a fair price on your exotic then look at EAG. They did the alignment on my BMW and put it to MY specs. The car drives great! I felt like I was at the doctor’s office but in a good way. “Sir, your patient is ready”. They explained and showed me everything that was done. By the way, the waiting room was very nice and the receptionist was courteous which is always a plus. I am very happy with my service at EAG! They sponsor the Cars and Coffee which is how I first heard of European Auto Garage.

Thank you Todd! We understand that car ownership is very personal, and that many of our customers feel their vehicle is more than a mode of transportation. Thank you for your trust, confidence, and business, we really appreciate it all! The Team at European Auto Garage

- European Auto Garage
5

great service, reasonable price!!! Recommend them to anyone and definately be using them for all future service!!

Thank you Jessica! We really appreciate your business, and look forward to working with you in the future!

- European Auto Garage
5

I took my 14' BMW 335I M-Sport to EAG to get a couple tires mounted the main reason was because of the mounting and balancing equipment. I wanted to make sure my M-Performance wheels didn't get scratched and I wanted a road test balance...EAG had the right equipment for my expectations! It did take a little longer than expected but id rather wait a little longer and make sure the job is done right! The prices were fair, I know I didn't want to pay dealership prices but I also DID NOT want to go to a budget shop and get my sh*t scratched up. It is understood you get what you pay for so no complaints on price from me. I will be bringing my Bimmer here for all maintenance once the factory maintenance expires! GREAT EXPERIENCE!

Thank you Josh! Yes, we have state of the art equipment that makes working on everything much easier. We even have one of the only flush mount alignment lifts in the area. This makes it a breeze to align low riding/low spoiler vehicles. We have no worries of scraping a vehicle. Thank you again for your business, we really appreciate it! The Team at European Auto Garage (865) 862-5270

- European Auto Garage
4

Very friendly and Reliance service, but a bit to slow to call it perfect!

Thank you Rossy! We are happy to hear that our hard work shows. We appreciate your business and look forward to working with you again!

- European Auto Garage
5

All I have to say about this TEAM, is Customer Service at it's best..They have gone out of there way in most cases to service my son's BMW 335i..all services have been completed to my satisfaction.

Thank you Jahmal! Glad our hard work shows. We really appreciate your business, and look forward to working with you in the future. The Team at European Auto Garage

- European Auto Garage
1

I called to get pricing and see if they would do what needed to be done to my car Without even looking at my car the service manager told me I needed a new or rebuilt transmission. My car has a newer transmission. This was after he asked me my mileage. You can not diagnose a car only going by its mileage. Please take it upon yourselves to actually look at a vehicle before telling someone they need a very expensive priced thing done when is all it needed was the transmission fluid changed, oil changed, new filters, and a tune up. And for this you will not be getting my business.

Valerie, I apologize if you feel we did not help you in the manner in which you expected. When you called in you explained that your car had a code/fault for the transmission and your husband said it was probably just a fluid issue. With transmissions we wish it was that easy. You were asking about pricing for topping off the transmission fluid, or changing it. That is not something that we recommend in a car with over 100K miles (especially without records of previous services). Our service manager asked you for the mileage, as a guide for what he would recommend (since we have no service records for your vehicle). If in fact your car has a newer transmission, you never mentioned that, and should consult with the shop that put in the new transmission, if that is possible. Our Service Manager wanted to direct you to a shop with the most expertise in transmissions. Based on what you told him, his experience is that you would need a transmission, so he directed you to a transmission shop that could re-build or repair inside of a transmission or recommend a full replacement, whichever was warranted. We wish you the best, The European Auto Garage Team.

- European Auto Garage
5

I took my Mercedes GL350 to EAG to have the air shocks replaced. Everyone I spoke with was courteous and friendly and the work was done timely. I will definitely use them again.

Thank you Cheryl! We really appreciate your business, and look forward to working with you in the future!

- European Auto Garage
European Auto Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Garage (865) 862-5270 if you have any issues in accessing any area of our website.
1229 Lovell Rd Knoxville, TN 37932 (865) 862-5270