Knoxville European Auto Repair

943 reviews
Mon - Fri: 7:30 AM - 6:00 PM
5

I am very happy with the work that they have done on my vehicle. It took almost a whole week to get it fixed. They did not have a loaner for me the first day. However, Josh was able to get me the loaner the next day. Thank you Josh!

5

Had them fix an oil filter housing , after leaving once it was fixed, the part had an issue. Took it back and they honored the warranty , provided a loaner car and had it fixed a couple days later with no charge. Highly recommend !

Thank you for taking the time to recommend us, Charles! We strive to provide top-notch service and are glad we could fix the issue with the oil filter housing. It was our pleasure to honor the warranty, offer a loaner car, and ensure a hassle-free experience. We appreciate your kind words and look forward to working with you again in the future.

- European Auto Garage
4

Thank you for your 4-star review, Jason! We're glad to hear that you had a positive experience with us. If there's anything we can do to improve and earn that 5th star next time, please let us know. We value your feedback!

- European Auto Garage
5

Excellent work performed in a timely manner.

Thank you Steven for your kind words! We are happy to hear that you had a great experience with us. That is our number one goal! We really appreciate your business and look forward to working with you again.

- European Auto Garage
5

Honest, reliable and excellent customer service!

Thank you for your kind words! We appreciate your feedback and are happy to hear that you had a great experience with us. Our team prides themselves on providing an excellent customer experience. We look forward to working with you again in the future!

- European Auto Garage
1

Respectful communication is important in business. My experience with this business was completely lacking that from their customer service. I will never be back.

Thank you for your feedback, Maggie. We’re surprised and disappointed to hear this, as respectful communication is something we prioritize. Throughout your visit, our team kept in contact, including speaking directly with your husband at your request. At no point were we made aware that our communication was viewed as disrespectful. Had we known, we would have addressed it immediately. We genuinely regret that you left feeling this way and appreciate the feedback as an opportunity to reflect and improve. The Team at European Auto Garage

- European Auto Garage
5

Thank you, Willie! We really appreciate your business, and we look forward to working with you again in the future.

- European Auto Garage
5

Helpful team and great work! Did a great job with major repairs for my Volkswagen. They are great at communicating and working with their customers!

Thank you for the fantastic review, Sophie! We are happy to hear that you had a positive experience with us. Creating an exceptional customer experience is always our goal!

- European Auto Garage
5

Great service advisors and great technicians. Happy with everything!

Thank you for the fantastic 5-star review, Brennan! We're always happy to hear that you had a great experience with our service advisors and technicians. Your satisfaction and years of loyalty mean the world to us, and we look forward to continuing to provide exceptional service in the future!

- European Auto Garage
5

If you have a European car and want to get excellent service, both mechanical and customer, EAG does both and for half the price of dealerships. Super easy to work with and very detailed and take pride in their work.

Thank you Sanford for the kind words! We take pride in offering excellent service for European cars at affordable prices. It's great to hear that you found our team easy to work with and appreciated our attention to detail. We look forward to serving you again in the future!

- European Auto Garage
European Auto Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Garage (865) 862-5270 if you have any issues in accessing any area of our website.
1229 Lovell Rd Knoxville, TN 37932 (865) 862-5270