Knoxville European Auto Repair

Took my Audi A6 to them for an oil change and to get a leaky water pump taken care of on a Tuesday. Gave me a loaner vehicle while they had my car. They diagnosed it, said it needed to be replaced, and sent me a full inspection (with pictures) of my car with suggested courses of action. I was able to approve/decline each item individually. They said my car would be ready on Friday, but it was actually ready on Wednesday. Wasn't cheap, but it also wasn't as expensive as the dealer. Very happy with the service I received.

Excellent service! Clear explanation on repairs & costs. Would recommend.

Very professional and I love being able to do most things over the phone. They’re also fast and great at what they do.

Highly recommend European Auto Garage. The staff and service process is professional from scheduling a convenient appointment through picking up the car. I am a very demanding customer and only have my cars serviced and repaired by the best, that's European Auto Garage!!

The work was done in less time than originally estimated after I told Colin that i had a meeting I needed to go to by a certain time. I appreciate the 50 point inspection that's done with the oil change.

Found this garage and never looked again …

Found this garage and never looked again … I’m editing my review b/c i just noticed that i was charged $177.00 for an oil pressure check and when i took my car in i told them i have a warning light my BMW is telling me that my oil pressure is low. I told them i need an oil pressure switch … So I don’t understand why I was charged $177.00 for an oil pressure check when my car is telling me what I need and they specialize in BMW’s so if they charge me for an oil pressure check that tells me they don’t trust what the car is telling them. THE CAR SAID LOW OIL PRESSURE. When I looked on the BMW site it said I needed an oil pressure switch. So I told them that’s what I needed. So I ended up being charged $177.00 for an oil pressure check and then another $209.00 for an oil pressure switch. In closing, the garage is nice and they do good work but it seems like ALL GARAGES are finding ways to charge you for things you don’t need. You can go to a garage knowing exactly what’s wrong with your vehicle and they still want to charge you to diagnose it. I specifically told them I needed an oil pressure switch and instead of putting a new switch on I was charged $177.00 for a test and $209.00 for a switch and $180.00 for an oil change. Great garage but very expensive. I had just got an oil change 4 days before I took my vehicle there and they said they have to replace my oil to change the switch. I don’t know how true that is but I can show receipts from 4 days ago as well where I had just got a fresh oil change. Maybe they could have reused my oil cause it was new but idk … I drive a 2011 BMW 535i xdrive and Valvoline charges $120 for full synthetic oil change. Total bill $609.00 I’m thinking it should have been a little more than half of that.

I have used you since 2019. Will continue to use you in the future. Staff is great, service is great, and prices are very reasonable

Will not take my European vehicles anywhere else. Employees and owners are always pleasant. Advisors explain everything in detail and the service never disappoints.