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Knoxville European Auto Repair

963 reviews
Mon - Fri: 7:30 AM - 6:00 PM
5

My overall experience has always been excellent when I take my car there. My A/C was not working, and they took care of it.

5

Very nice people to deal with. Josh is very nice & knowledgeable and good at explaining things

5

I recently brought my Mini Cooper to European Auto Garage for maintenance and repairs, and I couldn’t be more impressed with the service. The team was professional, knowledgeable, and clearly takes pride in their work. They diagnosed issues accurately, communicated clearly about what needed to be done, and completed everything on time. It’s rare to find a shop that combines skill, honesty, and great customer service like this one. Highly recommend to any European car owner!

1

Worthless! Unless they sell you the part from their source, they won't install any parts. Even parts that are still in the box from Turner Motorsports (ECS) or Bimmerworld or VAC!!! They said it's because of insurance reasons, but it's really because they likely want to get the parts at their wholesale cost and then charge you full price. Don't waste your time with these clowns. A guy with a Porsche came in, and they couldn't even locate a pair of ramps in their "shop" to get it off of the Rollback. I wonder if they do oil changes...

5

5

Was recommended to this place by a few people and I see why. Very nice employees Josh was amazing at communicating everything that needed to be done on my car. The shop is super clean and they do great work. My car rides a lot better than it did before I brought it in. Thank EAG I am very happy with the results and will be coming back for all future work.

Thank you for trusting us with your car, GStreets! We're glad to hear that Josh and the team provided excellent service. Your satisfaction is our top priority, and we look forward to working with you again in the future!

- European Auto Garage
5

Thank you for leaving us a 5-star rating, Brandy! We are happy to hear that you had a positive experience with us. If you have any further feedback or questions, please don't hesitate to reach out. We look forward to working with you again soon!

- European Auto Garage
5

My most recent experience was the second time I took my car in for service. The shop itself looked immaculate and since I made an appointment, I was helped right away. Both Colin and Jack were extremely courteous and an estimate was sent immediately through a text message with "accept" and "decline" options for all recommended services. Once accepted, I was given a ride home. The following day Colin called to tell me the car was ready for pickup (or to be picked up and taken to their shop). They actually reduced the cost based on less time spent, and even advised to wait on some future repairs, something that is rare in this business! I will definitely take my car back to this company, and recommend them highly!

Hi Menno, thank you for this fantastic 5-star review! What I loved most was how you highlighted the transparency and great customer care that you received from our team members! We prioritize making the entire process as seamless as possible, and I'm glad we exceeded your expectations. Your recommendation means the world to us, and we look forward to working with you again in the future!

- European Auto Garage
5

Service was provided on time and any additional suggested repairs or service was provided. They beat Mini Cooper dealership service by $500

Thank you for trusting us with your vehicle, Gary! We're happy to hear that you enjoyed our efficient service. Our team takes pride in delivering thorough and timely repairs. It's great to know that we exceeded your expectations. Should you need anything in the future, don't hesitate to reach out.

- European Auto Garage
5

They always do a thorough job and make helpful maintenance recommendations.

Calvin, thank you for sharing your fantastic review! We love to hear that you are happy with our thorough service and helpful recommendations. We aim to provide top-quality maintenance to keep your vehicle in great shape. If there's anything else we can assist with, please let us know!

- European Auto Garage
European Auto Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Garage (865) 862-5270 if you have any issues in accessing any area of our website.
1229 Lovell Rd Knoxville, TN 37932 (865) 862-5270