Knoxville European Auto Repair Shop Reviews

Country Girl

3/8/2025

Love this garage. High quality work, friendly people and more affordable than the dealership!

Thank you for the wonderful review! We are thrilled to hear that you love our garage. Providing high-quality work and friendly service at an affordable price is our top priority. We appreciate your business and look forward to working with you again in the future!

- European Auto Garage

Nathan Lefebvre

2/18/2025

Where is the 10-star option? I had been dealing with an alignment issue on my Tesla for a long time. Jeremy G. and the folks at European Auto Garage took the time to understand my concern and proposed a solution. Most importantly, their solution worked beautifully, the work was done quickly, and the cost was very reasonable. In addition, the customer service I experienced was outstanding! They will be my first call from now on for all of my vehicles.

Nathan, wow! We are so grateful for your great review. Thank you for your kind words and welcome to the EAG family! It's gratifying to hear that Jeremy exceeded your expectations and provided top-notch service. We're happy that you enjoyed your experience from start to finish, and we can't wait to work with you again.

- European Auto Garage

Dorothy Beaver

2/17/2025

Thank you for the five-star rating, Dorothy! We are happy to hear that you had a fantastic experience with us.

- European Auto Garage

Victor Martínez

2/14/2025

Thank you Victor! We really appreciate your business and look forward to working with you again!

- European Auto Garage

Alisha Hatfield

2/14/2025

They were fixing approximately 6 to 7 things on my vehicle and it was completed within a day of the vehicle being there. Colin is extremely nice and I want to thank him for being so VERY patient with me! Also would like to thank Rowan for her patience as well! I will recommend this shop to anybody!

Thank you for trusting us with your vehicle! We are happy to hear that our team provided excellent service to you. We will make sure to pass along your kind words to both Colin and Rowan; we love them too! It is our goal to provide an exceptional customer experience for every customer, every time. We are glad to hear that we hit that mark with you!

- European Auto Garage

John Young

2/14/2025

Personal and complete is service from EAG

Thank you for sharing your positive experience with us, John! We take pride in providing personalized and thorough service to our customers. It's great to hear that you were satisfied with your experience at EAG; that is always our goal. We look forward to working with you again in the future!

- European Auto Garage

Larry Wallingford

2/11/2025

European Auto stepped and had my BMW Z3 back running after the BMW garage stated that they would not work on it. European also went thru a thorough check of Z3 and let me know about anything which needed attention. Thank you European and Collin.

Larry, thank you for taking the time to leave this fantastic review! We're happy to hear that we could provide the service and attention that your BMW Z3 needed. We're always here to help and ensure that your vehicle is running smoothly. Thank you for choosing European Auto Garage, we look forward to working with you again!

- European Auto Garage

Shelly Torres West

2/7/2025

European Auto is awesome!! Always very courteous and I've never had any trouble with their work.

Thank you for your kind words, Shelly! We're happy to hear that you've had such a positive experience with us at European Auto Garage.

- European Auto Garage

steve smith

2/7/2025

I dropped 911 due to fuel smell near motor. I paid for a diagnosis that fuel rail needed replaced. I paid for another diagnosis whether the motor needed to be dropped. They said they tightened everything and it had to be the fuel rails.. After 2 diagnosis costs the quote to replace the fuel rails was nearly $6,000. I took it to another shop and they diagnosed for 1/3 of the rate and they tightened the fuel line and the leak was fixed for $150. My audi's and porsche's tires will never step on their property again.

Steve McAtee

2/6/2025

Accurate and friendly.

Thank you for the awesome review, Steve! We work hard to meet expectations like yours, and I'm happy to hear we hit the mark for you. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

- European Auto Garage

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