Knoxville European Auto Repair Shop Reviews

Shawn M.

11/19/2025

Always thorough with their work. Competitive rates for repair and typically fix things quickly.

deb sewall

11/13/2025

Thank you, Deb! We really appreciate your business, and we look forward to working with you again in the future.

- European Auto Garage

Chris Caldwell

11/12/2025

They always do an excellent job & answer all my questions.

Thank you, Chris! Providing excellent service and answering all your questions is what we aim for! Your feedback brings us happiness!

- European Auto Garage

Nancy Carol Gibson

11/12/2025

When I was having trouble finding anyone to even look at my 2003 BMW 325i, (I was turned down by K****!), I found European Auto Garage online and gave them a call. They ran a full diagnosis on my car and sent me an estimate with boxes to check off on the items I wanted to address, in order of importance. I checked off, they did the work, and the car is fabulous again! It had a coolant leak (the main reason I was looking for a repair garage) but also had a leak underneath of some sort that the BMW dealership was never able to fix (they tried many times...I bought it new). European Auto Garage repaired that leak along with the coolant issue and a couple of other items. They are spot-on with their customer service and fair pricing as well. Highly recommended.

Nancy, thank you for choosing European Auto Garage! We're happy to hear about the positive experience you had with us. Our team takes pride in providing excellent customer service and fair pricing. We're glad we could address all the issues with your BMW and get it back to its prime condition. If you need any future assistance or have any questions, don't hesitate to reach out. Thank you for recommending us!

- European Auto Garage

Adrian Hall

11/7/2025

Thank you, Adrian! We really appreciate your business, and we look forward to working with you again in the future.

- European Auto Garage

Don Smith

11/7/2025

Loaner car was provided while my BMW 4 Series was being serviced. The Staff was friendly and professional. Service was completed in a timely manner. Overall, I am satisfied with the service and will use EAG for service on my BMW in the future.

Thank you, Don, for choosing EAG for your BMW service and for your kind words. We strive to provide top-notch customer experiences, so it's great to hear that you found our staff friendly and professional. Your satisfaction is our priority, and we look forward to working with you again in the future.

- European Auto Garage

Renee Shiflet

11/4/2025

I loved my experience here yesterday far and behond great customer service put my mind at ease we pay lots of money for these cars and we just don’t want take to someone that doesn’t know what they are doing or charge an outrageous amount to take care of them I was really blown away professional as well thank you all much appreciated

Thank you for taking the time to leave us such a wonderful review! We are so happy to hear that you had an exceptional experience with us. Our team takes great pride in providing top-notch customer service, and it's fantastic to know that we exceeded your expectations. We appreciate your kind words and look forward to working with you again in the future!

- European Auto Garage

Joel Kleinman

10/30/2025

Professional, proficient, polite, and keep their word. 100,000 mile checkup and repair of a/c system.

Thank you for the excellent review, Joel! We are so happy to hear about your positive experience with our team. It's great to know that our professionalism, proficiency, and integrity stood out to you. We appreciate your trust in us for your 100,000-mile checkup and A/C system repair. We look forward to woriking with you again in the future!

- European Auto Garage

Paola Nielsen

10/29/2025

Thank you, Paola! We really appreciate your business and we look forward to working with you again in the future!

- European Auto Garage

Brady

10/22/2025

Absolutely stellar service. Everyone I've been in contact with at EAG has been kind, honest, and helpful.

Thank you so much for the kind words, Brady! We really appreciate you taking the time to share your experience with us. Our team takes pride in providing exceptional service to our customers. If there's anything else we can do for you, please let us know!

- European Auto Garage

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