Knoxville European Auto Repair Shop Reviews

Larry Baldwin

5/7/2025

Always a great service visit. Worked with the advisor to line out what maintenance I needed to complete (these are usually annual services since I dont drive this car much), and other suggested maintenance items. Thank you for accommodating my schedule and fitting me in during the middle of a work week!

Larry, thank you for taking the time to leave us a fantastic review! We are happy to hear that you had another great service visit with us. Our team is dedicated to providing top-notch service and ensuring that your vehicle maintenance needs are taken care of. We appreciate your continued support and look forward to working with you again in the future!

- European Auto Garage

Patrick Werner

5/7/2025

I utiliized European Auto Garage for the first time last month. This repair shop was excellent from scheduling the service on the telephone to the quality of the repair, the reasonable pricing, and the GARANTEE that goes with every project. I will definitely use these guys again. I very much recommend them as a quality service center and as good folks in general to deal with! Patrick Werner

Thank you for trusting us with your vehicle, Patrick! We're thrilled to hear that your experience at our shop was excellent. Providing quality service and ensuring customer satisfaction are our top priorities. We look forward to working with you again in the future!

- European Auto Garage

Jeff Prosise

5/7/2025

Fast, friendly service and no attempt to upsell you on services you don't need. Wonderful experience all around!

We're happy to hear that you had such a positive experience, Jeff! Providing timely and friendly service without any upselling is what we strive for. Thank you for choosing us, and we look forward to working with you again in the future!

- European Auto Garage

Timothy Munyon

5/3/2025

No one likes vehicle maintenance or repairs, but I’ve found European Auto Garage to be ethical, effective, and reasonably priced. The service advisors are top notch and explain what’s going on.

Cedricka Harris

5/1/2025

Unfortunately, my teen is hard on his BMW so we have to use EAG a lot! lol And they are GREAT every time. Collin is the best....so helpful and explains everything to me so well. I highly recommend EAG...we use them every time!!!

Thank you so much for the kind words and continued trust in EAG! We totally understand—BMWs and teens can be a “spirited” combo, haha! We’re glad to be your go-to team, and we’ll be sure to pass the shout-out along to Collin. He’s a rock star, and we’re lucky to have him. We’re always here when you need us!

- European Auto Garage

Julia Carver

5/1/2025

Very accommodating and knowledgeable. Unfortunately, a 2019 BMW we purchased from Grayson BMW for our daughters first car less than a year ago required thousands of dollars' worth of repairs. European Auto Garage was very through and explained all of the repairs needed. We still have more repairs to complete but the most urgent are done now to provide my 16-year-old a safe ride which is what we thought we were buying from Grayson BMW to begin with. I highly recommend EAG and will use them again in the near future for all of our cars! Josh and Rowan were outstanding!!

Thank you, Julia! We're glad you had a positive experience with us, even if it was under less than ideal circumstances. Vehicle repair and maintenance bills are rarely fun. We strive to provide the best service possible, and we're thankful for your kind words. We look forward to helping you again in the future.

- European Auto Garage

Charles Ridenour

4/30/2025

EAG is friendly and professional always. They even gave me a ride.

Thank you for the glowing review, Charles! We're thrilled to hear that you had a great experience with us. Providing excellent customer service is always our top priority. We're glad that our friendly and professional team was able to assist you, even going above and beyond with a ride. We appreciate your feedback and hope to see you again soon!

- European Auto Garage

Anonymous

4/21/2025

Excellent customer service and quality workmanship. Ive been taking my car to European Auto Garage for nine years and I wouldnt think of taking it anywhere else.

Thanks for the 9 years of continuous support! We're glad to hear that we've been your go-to auto shop. Your satisfaction is our priority, and we look forward to working with you for many more years to come.

- European Auto Garage

Becky

4/20/2025

European Auto Garage did everything they could to make sure my experience was great. They use modern technology to analyze and communicate service related to your vehicle. They do wonderful work!

Thank you for the 5-star review, Becky! We're happy to hear that you had a great experience at our shop.We look forward to working with you again in the future.

- European Auto Garage

Bill Rice

4/18/2025

Had them recently look at and repair our 2013 328i (engine computer failure). Staff is always friendly, knowledgeable. Especially appreciate their communication regarding updates, status, etc via phone or text depending on nature of updates. Unfortunately had to return our car about 3 wks later due to the computer malfunctioning again, corrupt operating system. Technicians diagnosed and resolved issue promptly, all labor fell under their warranty for repairs. Great folks. Exceptional service. Reasonable rates for European autos. Highly recommend!

Hi Bill, we appreciate your recommendation! We're glad to hear that you had a positive experience with our team and that we were able to promptly resolve the issues with your car. Thank you for trusting us with your vehicle, and we look forward to working with you again in the future.

- European Auto Garage

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