Knoxville European Auto Repair

921 reviews
Mon - Fri: 7:30 AM - 6:00 PM
5

The staff at European Auto Garage did a great job keeping me up to date on the status of my 2014 BMW X5. They explained everything they were going to do and some helpful tips of what I did not need to do as far as maintenance. I appreciate all of their help and expertise. I highly recommend them.

Thank you Adam for recommending us! It's great to hear that our team at European Auto Garage provided you with excellent service and kept you informed every step of the way. We take pride in offering expert advice to help you with your car's maintenance. We look forward to assisting you again in the future.

- European Auto Garage
5

Thank you, Tommy! We really appreciate your business, and we look forward to working with you again.

- European Auto Garage
5

The best European Auto garage around. They recently replaced an engine in my S4 VERY QUICKLY, with no trouble whatsoever. They have fixed suspension on my S4 and A6 as well. Have also replaced gaskets on the A6. Top notch. The absolute best in the business. I will NEVER take one of my vehicles anywhere else. Just a great group of guys that are trustworthy and do phenomenal work!

Thank you, Tristan! We can't thank you enough for your kind words and 5-star review! We're happy to hear about your positive experiences with us. We take immense pride in providing top-notch service to our clients. It truly means the world to us to know that you trust us with your Audis and, most recently, your Audi S4. We look forward to serving you again in the future!

- European Auto Garage
2

I took my car for second opinion on one issue that I have been told by the mechanic at the dealership, they came up with the list of problems that scared me so I took my car back to the dealership and they were shocked when I showed them the list . I called this place to give me the report or video that they said they have it but they didn’t reply. So I never go back to European Auto garage. They proved their dishonesty.

Thank you for taking the time to leave a review. We're sorry to hear you felt uneasy after your visit—that's never our goal. To clarify, the maintenance items we estimated were based on the manufacturer’s recommended service intervals and verified through your vehicle’s Carfax history, which shows these services have not yet been performed. We understand that car repairs can feel expensive and overwhelming, especially when you’re faced with a detailed inspection on your 2013 Mercedes-Benz. But our goal is always transparency—we believe our customers deserve to know the full health of their vehicle so they can make informed decisions about their investment. We also want to note that your full digital inspection was sent via SMS/text on the day of your visit and marked as reviewed in our system. A copy was also emailed to you on March 25th using the address we have on file. If you didn’t receive it or need it resent, we're more than happy to provide it again. We remain available if you’d like to discuss anything further. Clear communication and honesty are pillars of our service, and we appreciate the opportunity to clarify.

- European Auto Garage
5

Such nice folks who really care. Love the ability to borrow a car while mine is being serviced. Great place and so, so, much nicer and efficient than my car’s dealership.

Thank you for the awesome review, Ephemera! We work hard to offer a top-notch customer experience, and we're happy to hear that you enjoyed our service. We believe that going above and beyond for our customers should always be the norm. We look forward to working with you in the future.

- European Auto Garage
5

Great customer service! Always friendly on the phone and in person. They are quick to get you scheduled and in the shop. They are clear with all communications and do great quality work. I wouldn't hesitate to recommend them. A+

Thank you, Ryan, for your kind words! We take pride in providing top-notch customer service, and we're happy to hear that you had such a positive experience with us. We appreciate your recommendation and look forward to working with you again in the future!

- European Auto Garage
5

This service center is very professional with the quality of their work and the customer service. Highly recommend!

Thank you for recommending our service center, Jason! We take pride in providing top-notch customer service and high-quality work. Your satisfaction is our priority, and we're happy to hear that you had a positive experience with us. If there's anything else we can do for you, please don't hesitate to reach out.

- European Auto Garage
5

They are always very professional. We live an hour away and they take good care in getting us in and out in a timely manner. Will take our car there for all service. Everyone is very nice

Thank you Sharon for the perfect rating! We're glad to hear you appreciate our professionalism and the efficient service we provide. We look forward to continuing to take good care of you and your car.

- European Auto Garage
5

Always a pleasure. Excellent staff and great facility. Work always done right the first time. Highly recommend.

We appreciate your recommendation, Edward! It's great to hear that you consistently have a positive experience with us.

- European Auto Garage
5

Recently brought in for periodic service. They allowed me to include/exclude recommended services. However, I trust their recommendations based on a considerable history with this company. Scheduling was convenient. Staff is always courteous. Services was completed quickly. Car is running great.

Thank you for your 5-star review, Wally! We're happy to hear about your positive experience with our service department. We aim to provide convenient and reliable service, and we're pleased that you found our recommendations and scheduling process to your satisfaction. We appreciate your continued trust in our shop. Please don't hesitate to reach out if you need anything in the future!

- European Auto Garage
European Auto Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Garage (865) 862-5270 if you have any issues in accessing any area of our website.
1229 Lovell Rd Knoxville, TN 37932 (865) 862-5270