Knoxville European Auto Repair

Thank you, Jason, for the five-star review! We really appreciate your business, and we look forward to helping you maintain your BMW.

Thanks for recommending us, Max! It's terrific to hear that you appreciate our attention to detail and friendly service. We value our customers' satisfaction above all else, and Collin is grateful for your kind words (we love him too!). We're proud to be your go-to automotive shop for all your Mini Cooper needs, and we look forward to working with you again in the future!

Lorie, we appreciate hearing about your positive experience with us! It's great to hear that we were able to accommodate your needs, even without an appointment. Providing timely and efficient service is something we strive for. Thank you for the kind words, and we hope to see you back in the future!

Thank you, Brent, for this amazing review! We are happy to hear that you had such a positive experience with us. We take pride in providing honest and top-quality service to our customers. It's great to know that our team went above and beyond to ensure your satisfaction. We can't wait to work with you again in the future and maintain your vehicle for years to come.

Thank you, Nicol, for your loyalty! Your words made our day! It's nice to know that you're consistently satisfied with our service. We aim to exceed expectations every time! We are happy to assist you to maintain your vehicle!

Thank you for the kind words, Ryan! We're happy to know that you had a great experience with us. Providing top-quality service and ensuring a friendly and professional environment are our top priorities. We look forward to working with you again soon!

Thank you, Wayne for taking the time to share your concerns. We understand how important it is to feel confident in your vehicle and any services performed. Regarding the oil level, we did not issue an apology because we were unable to verify when the oil was checked or confirm the condition at the time of your concern. If this issue had been brought to our attention sooner, we would have gladly inspected and confirmed the situation to provide clarity. We also want to clarify that we reached out via email following your visit to provide further explanation of our previous recommendations and to apologize for any miscommunication you may have felt. Our goal is to keep customers informed of necessary maintenance and repairs to ensure safety and reliability, regardless of vehicle value. It is then up to our customers to take that knowledge and proceed however they feel is necessary. We are sorry to hear that you feel dissatisfied with your experience and will take your feedback as an opportunity to improve communication in the future. We wish you the best in finding another shop to work with you and help you maintain your vehicle.

Thank you, Morgan, for your fantastic five-star review! It's wonderful to hear that you had an excellent experience with our customer service and found our prices reasonable. We pride ourselves on providing exceptional service at affordable prices. We look forward to working with you again.

Thank you Jon for your wonderful 5-star rating! We always strive to provide excellent service to our customers. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to working with you again in the future!