Knoxville European Auto Repair

Thank you for your feedback, Ryan. We understand that auto repairs can be a significant investment and agree; it’s always a good idea to seek a second opinion when making major repair decisions. That said, we’d like to provide some context behind the quotes you received. The heater hose replacement on your vehicle is not a simple part swap. The job requires the removal of the intake manifold, the wiper motor and arms, and the partition wall to gain access to the leaking hoses — not just one hose. It’s a labor-intensive repair, and our pricing reflects the time and care needed to do the job properly. The same applies to the motor mounts. On your vehicle, replacing them requires the removal of the catalytic converters to access the mounts — another complex, labor-heavy job that isn’t always apparent from the outside looking in. In addition to the labor involved, we use OEM (Original Equipment Manufacturer) parts, not aftermarket or generic alternatives, to ensure long-term reliability and performance. All of our work is backed by a 3-year/36,000-mile nationwide warranty, which offers added value and peace of mind. We pride ourselves on the quality of our work and regularly compare our pricing with other specialized European shops in the area. We remain competitively priced, especially when considering the level of service, warranty, and parts we provide. We’re always here to answer questions and explain our process, and we’d be happy to walk through any quote in detail. If you’d like to discuss further, feel free to give us a call.

Thank you, Josh! We appreciate your great review. It's fantastic to know that you had a positive experience with us and that we exceeded your expectations with both your Porsche and Lotus Elise. Providing exceptional service to our customers is our top priority, and we're thrilled that you would recommend us. We look forward to working with you again in the future!

Thank you for the fantastic review, Joe! We are happy to hear that you had a great experience with us. It's our priority to provide top-notch service, and we're glad we exceeded your expectations. Don't hesitate to reach out if you need anything else in the future.

Thank you, Joseph, for your continued support and for recommending our services! It's great to hear that we have consistently met your expectations when it comes to servicing your Audis. We look forward to continuing to provide you with top-notch service for years to come!

Thank you, Dr. Lenihan, for your five-star review! We're glad to hear that you were satisfied with our service and that we provided you with valuable advice for the future. We take pride in offering timely and efficient repairs. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you for the wonderful review! We are thrilled to hear that you love our garage. Providing high-quality work and friendly service at an affordable price is our top priority. We appreciate your business and look forward to working with you again in the future!

Nathan, wow! We are so grateful for your great review. Thank you for your kind words and welcome to the EAG family! It's gratifying to hear that Jeremy exceeded your expectations and provided top-notch service. We're happy that you enjoyed your experience from start to finish, and we can't wait to work with you again.

Thank you for the five-star rating, Dorothy! We are happy to hear that you had a fantastic experience with us.

Thank you for the five-star rating, Dorothy! We are happy to hear that you had a fantastic experience with us.