Knoxville European Auto Repair Shop Reviews - Page 42

Jeffrey Vaughn

2/8/2022

I already was aware of their professionalism through some friends and the poker runs they sponsor, but I was wowed. I went just to get a battery installed and programmed. I did not expect a full inspection texted to me, with a print out showing all items and quotes for any items needed repaired. I will be back.

Thank you Jeffrey! We love our inspection reports. They really are a "Health Update" for your vehicle. This makes it easy to prioritize any upcoming maintenance or repairs that may be needed. We really appreciate your business, and look forward to working with you again. European Auto Garage

- European Auto Garage

Ben Witt

2/4/2022

Thank you Ben! We really appreciate your business, and look forward to working with you again. European Auto Garage

- European Auto Garage

Good Hey

2/1/2022

Thank you! We really appreciate your business, and look forward to working with you again. European Auto Garage

- European Auto Garage

Paula Hux

1/30/2022

Thank you Paula! We really appreciate your business, and look forward to working with you again. European Auto Garage

- European Auto Garage

Randall Raxter

1/28/2022

It wss our first time. Didn't know what to expect but was very pleased with your service.

Thank you Randall! We really appreciate your business, and look forward to working with you again.

- European Auto Garage

Carrie Brown Chamberlain

1/28/2022

Thank you Carrie! We really appreciate your business and look forward to working with you again. European Auto Garage

- European Auto Garage

Cody Smith

1/27/2022

I would not recommend at all! $490 for what! I can go on and explain but it would be useless. If you want some poor quality work done for a high price then go for it.

Cody, thank you for the feedback. We are sorry your experience wasn't what you expected. Unfortunately your insurance company would not cover your engine repairs. They found that they were unrelated to the impact damage that resulted from your accident, and that we had to refer you to a body shop to have your impact damage repaired. Your bill for the 395.80 was to reattach the coolant hose that we found unattached, and to refill your coolant to normal levels. Your bill also included inspection time to diagnose what was wrong with your vehicle, including the impact damage discussed when you came into the shop. This was all indicated on the complete invoice that we provided you with at check out. We understand that we are not the shop for everyone, and wish you the best.

- European Auto Garage

Zsa Zsa Yow-Young

1/27/2022

After having car towed over the weekend, we received a call first thing Monday morning. I called back and spoke with both Danielle and Andrew. I gave Andrew info on what we experienced. He told me they could perform diagnostic and gave me the price for the same. Once they identified what they suspected to be the problem he wanted to keep overnight, drive and test again which I approved. We spoke again the next day about the need for a fuel pump, price, etc. With my approval, they completed the work very quickly. So far all is well with my vehicle; I will update if there is any change! I love the timeliness, professionalism, feedback style/mechanisms. Glad I took it here... not sure I would have back this quickly with work completed had it been towed elsewhere.

Thank You Zsa Zsa! We love to hear that our team's hard work shows. We really appreciate your business and look forward to working with you again. European Auto Garage

- European Auto Garage

Ande Gebert

1/26/2022

I can't express enough how pleased I am with the service I get every time I bring my car in for an oil change. I love the recommendations of services that are coming due, but no pressure to buy any service on the spot. The prices they quoted are always accurate and they truly care about the quality of service they provide! I will always entrust my vehicle care to EAG!!

Thank you Ande! We love our Digital Inspection Report too, for the same reason as you. It's a great way to prepare our customer's of any upcoming repairs or maintenance that may be needed. We really appreciate your business and look forward to working with you again. European Auto Garage

- European Auto Garage

Justin Huffines

1/24/2022

Did some good work on my E36 in the past, disappointed to find they have made the business decision to stop supporting the e36 platform in 2022. If they accept your ride, this shop will do great work!

Thank you Justin. Yes, unfortunately these older vehicles are difficult to work on, because of difficulty/time to get parts and other obstacles. We thank you for your previous business, and if you get another European car, we would love to work with you again. European Auto Garage

- European Auto Garage

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