Knoxville European Auto Repair

872 reviews
Mon - Fri: 7:30 AM - 6:00 PM
5

I called EAG on a last minute notice to see if they could inspect my BMW for a Radiator leak/drip. I was to go out of town that afternoon to Georgia to see my Mother for Thanksgiving. I did not want to take the chance of driving 150 miles and have a breakdown. The phone conversation was immediate, "Yes, we can look at it for you." I drove over, they inspected the Radiator, and it had a leak that could not be "Patched." I would not want that anyway. I had to replace the Radiator. The new Radiator was replaced the same day while I waited in the lobby. Grayson didn't call be back until later that afternoon. I asked them the same question about checking my Radiator, even though I was sitting in EAG lobby waiting on my Car. Grayson said that no way they could check my vehicle out that day. This was Wednesday before Thanksgiving. EAG fixed my vehicle and I was on the road that afternoon. Yes, the cost is around $900.00 for the replacement, but this was a new replacement, not a patch. I researched the cost of the radiator replacement, and the cost to repair was the same price I had researched.

Thank you Rick! We love to hear when our hard work shows. We like to make sure a car is fixed right the first time, so you don't have to deal with the same issue at a later date. That's why all of our work comes with a 3 year - 36,000 mile warranty. We really appreciate your business and look forward to working with you again. European Auto Garage

- European Auto Garage
5

Thank you Marcus! We really appreciate your business and look forward to working with you again. European Auto Garage

- European Auto Garage
5

Thank you James! We really appreciate your business and look forward to working with you again. European Auto Garage

- European Auto Garage
5

Five star service! We always have a good experience at European Auto Garage. Collin always makes sure to take care of us. We will continue to bring our Audi here. Thank you!

Thank you! We really appreciate your business, and look forward to working with you again!

- European Auto Garage
5

This was my 2nd time using the fine folks at EAG and each time they have been very professional, very detailed (their inspection report is top notch!!), and reasonably priced (I know I have a more expensive car to work on). The work was done as they said and when they said! Great service and I WILL BE BACK when needed.

Thank you Chris! We love our Digital Inspection Report too. It certainly helps when we are speaking with our customers about their vehicle's "health" . As they say, a picture is worth a thousand words. We really appreciate your business, and look forward to working with you again. European Auto Garage

- European Auto Garage
5

Five star service! We always have a good experience at European Auto Garage. Collin always makes sure to take care of us. We will continue to bring our Audi here. Thank you!

Thank you Ashley! We love to hear when our hard work shows. We really appreciate your business, and look forward to working with you again. European Auto Garage

- European Auto Garage
5

Colin Ashin is incredibly knowledgeable and very easy to work with! He goes the extra mile the make sure every visit Is smooth/easy and you leave satisfied with every service at EAG.

Thank you Chris! We totally agree and we are so happy that he joined our team. He really works to provide our customers with an exceptional customer experience, every customer, every time. Sounds like he hit that mark with you. We really appreciate your business, and look forward to working with you again. European Auto Garage

- European Auto Garage
5

Great communication, easy process and great overall service.

Thank you Milan! We really appreciate your business and look forward to working with you again. European Auto Garage

- European Auto Garage
5

Thank you Carter! We really appreciate your business and look forward to working with you again. European Auto Garage

- European Auto Garage
5

Thank you Jeffrey! We really appreciate your business and look forward to working with you again. European Auto Garage

- European Auto Garage
European Auto Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Garage (865) 862-5270 if you have any issues in accessing any area of our website.
1229 Lovell Rd Knoxville, TN 37932 (865) 862-5270