Knoxville European Auto Repair

Once again a professional service, my go-to-guys for car repairs for my three Bimmers.

The problem we had was our ABS on our VW. The service from the front counter to the back room where the work is performed WAS FANTASTIC!!!! THE SHIP IS SPOTLESS!!! THE PEOPLE ARE VERY PLEASANT & VERY PROFESTIONAL. They keep you up to date of what is going on! THE FEES ARE WONDERFUL, another place wanted to charge me four times more than what I was charged! I STRONGLY RECOMEND ANYONE TO US THEM FOR ALL YOUR MOTOR NEEDS ! YOU WILL NOT BE DISAPPOINTED!!!! THEY ARE THE BEST !!!! Steve Spry

I have an older VW Beetle that I took in for service. The garage is beautiful and the people are great! I live over an hour away from them but don’t mind the drive knowing that I will will receive 5 star service and work with people I can trust.

Brought my Maserati Gran Turismo (2015 model year) in for a strange ABS/traction control system (TCS) warning light issue. I called the office on Monday and they were able to get me in the same Thursday, the Maserati dealership was a 2 week waiting list. The Maserati dealership (of Knoxville) wanted to keep my car overnight (which did not feel right to me) so I brought it over to the fellas (and ladies) at E.A.G; amazing customer service! The technician was able to diagnose the fault in the electrical system within less than 4 hours (as compared to waiting several days with the Maserati dealership). Keep in mind, the Maserati dealership should know how to work on their own cars but anytime I go there I feel like I am stepping back into the stone age, dealing with people who have not a bloody clue about older Ferrari/Maserati engines. You guys have a life long customer now. It has been a little over 1,000 miles since my last visit and so far all is fine and well, the ABS/TCS issue has been resolved. The next time I need my oil change (I have the Ferrari oil filter and Ferrari factory oil) I will call you guys about a week in advance to get her in for service :)

Had my 2003 525i towed into the garage due to a radiator failure. Car was back on the road two days later. Excellent service.

I highly recommend this shop! They were very professional and responsive! The facility was very clean and I was greeted and helped right away. They took great care of our Mercedes. We will be returning customers.

In the past 17 years, I have purchased tires 5 times and had flat tire service twice at 5 different garages. European Auto Garage is the ONLY one that has done the work to my satisfaction for installing new tires and flat tire service.

I loved how helpful everyone was from the minute I walked in. And when it was done (quickly) the tech explained everything and provided a great video on what they had done. Better than the dealer, much more reasonable and I’d rather give my money to a local family business.