Knoxville European Auto Repair Shop Reviews - Page 7

Connie Hunley

1/22/2025

can’t recommend Highly enough. excellent service excellent customer service. work on my Volkswagen beetle convertible, done right the first time and every time. They stand behind their work. Take care of their customers and go over and beyond.

Thank you, Connie, for taking the time to write such a glowing review! It makes us proud to know that our dedication to excellent service and customer satisfaction is being noticed. We're here to go above and beyond for our customers, so it's great to hear that you experienced just that. We'll be here for you whenever you need us!

- European Auto Garage

James Palazzola

1/21/2025

Called and made an appointment to bring my 2018 Audi S5 in because it was making an unusual noise when the hood was raised. The service advisor got the tech to come out and take a listen before I left it since I had traveled almost 100 miles to get it there. Upon listening the tech went into great detail to explain what the noise was and that it was not something to be concerned about. Wow what a relief. Then when I asked the service advisor of what I owed, she said no charge. They could have kept the car and at least charged me for a diagnostic charge, but they didn't. Very professional and honest. If I have any issues going forward, I know who to call.

Thank you for the kind words, James! We are happy to hear about your positive experience with us. Providing exceptional service and honest advice is what we strive for. Don't hesitate to reach out if you need any assistance in the future; we'll be here to help.

- European Auto Garage

t s

1/21/2025

Thank you for the five-star review! We really appreciate you and your business. We look forward to working with you again in the future!

- European Auto Garage

Joey Britt

1/19/2025

They are excellent!! Very professional, and you can put your trust into them! Highly recommend!!

Thank you, Joey, for the fantastic review! We're happy to hear that you had such a positive experience with us!

- European Auto Garage

Jason Martin

1/11/2025

Thank you, Jason, for the five-star review! We really appreciate your business, and we look forward to helping you maintain your BMW.

- European Auto Garage

Max Smith

1/2/2025

Absolutely love this auto shop. Was recommended to come here when I bought a 2015 Mini Cooper. They took EXCELLENT care of my car and went above and beyond to make sure all my needs were met. The staff is so friendly and genuinely care about their customers. Collin is our guy specifically. He's really awesome and always makes sure to give us as much information as he can. This Mini cooper is my first car and I was really worried the first time she went into the shop because she's my little baby now. I called and asked so many questions, pretty much bombarding him with questions because Im still learning. He was so patient and made sure to explain everything to me in a way I could understand. This shop is great and I definitely recommend!!

Thanks for recommending us, Max! It's terrific to hear that you appreciate our attention to detail and friendly service. We value our customers' satisfaction above all else, and Collin is grateful for your kind words (we love him too!). We're proud to be your go-to automotive shop for all your Mini Cooper needs, and we look forward to working with you again in the future!

- European Auto Garage

Lorie Bateman

12/26/2024

My battery went bad and I was afraid if I turned it off, I wouldn’t be able to get it back on. I dropped my car off on a Sunday night without an appointment and they took care of it as well as changed my oil on Monday morning. Now that is service!!

Lorie, we appreciate hearing about your positive experience with us! It's great to hear that we were able to accommodate your needs, even without an appointment. Providing timely and efficient service is something we strive for. Thank you for the kind words, and we hope to see you back in the future!

- European Auto Garage

Brent

12/22/2024

Awesome experience they have taken amazing care of my car been honest on what I needed and helped me every step of the way.Thanks guys look forward to working with you in the future.

Thank you, Brent, for this amazing review! We are happy to hear that you had such a positive experience with us. We take pride in providing honest and top-quality service to our customers. It's great to know that our team went above and beyond to ensure your satisfaction. We can't wait to work with you again in the future and maintain your vehicle for years to come.

- European Auto Garage

Nicol Jones

12/19/2024

Great service - as always!

Thank you, Nicol, for your loyalty! Your words made our day! It's nice to know that you're consistently satisfied with our service. We aim to exceed expectations every time! We are happy to assist you to maintain your vehicle!

- European Auto Garage

Ryan Jones

12/18/2024

Always super professional. Top quality work, state of the art administrative systems and great people make every visit a pleasure.

Thank you for the kind words, Ryan! We're happy to know that you had a great experience with us. Providing top-quality service and ensuring a friendly and professional environment are our top priorities. We look forward to working with you again soon!

- European Auto Garage

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