Knoxville European Auto Repair

937 reviews
Mon - Fri: 7:30 AM - 6:00 PM
5

Unfortunately, my teen is hard on his BMW so we have to use EAG a lot! lol And they are GREAT every time. Collin is the best....so helpful and explains everything to me so well. I highly recommend EAG...we use them every time!!!

Thank you so much for the kind words and continued trust in EAG! We totally understand—BMWs and teens can be a “spirited” combo, haha! We’re glad to be your go-to team, and we’ll be sure to pass the shout-out along to Collin. He’s a rock star, and we’re lucky to have him. We’re always here when you need us!

- European Auto Garage
5

Very accommodating and knowledgeable. Unfortunately, a 2019 BMW we purchased from Grayson BMW for our daughters first car less than a year ago required thousands of dollars' worth of repairs. European Auto Garage was very through and explained all of the repairs needed. We still have more repairs to complete but the most urgent are done now to provide my 16-year-old a safe ride which is what we thought we were buying from Grayson BMW to begin with. I highly recommend EAG and will use them again in the near future for all of our cars! Josh and Rowan were outstanding!!

Thank you, Julia! We're glad you had a positive experience with us, even if it was under less than ideal circumstances. Vehicle repair and maintenance bills are rarely fun. We strive to provide the best service possible, and we're thankful for your kind words. We look forward to helping you again in the future.

- European Auto Garage
5

EAG is friendly and professional always. They even gave me a ride.

Thank you for the glowing review, Charles! We're thrilled to hear that you had a great experience with us. Providing excellent customer service is always our top priority. We're glad that our friendly and professional team was able to assist you, even going above and beyond with a ride. We appreciate your feedback and hope to see you again soon!

- European Auto Garage
5

Excellent customer service and quality workmanship. Ive been taking my car to European Auto Garage for nine years and I wouldnt think of taking it anywhere else.

Thanks for the 9 years of continuous support! We're glad to hear that we've been your go-to auto shop. Your satisfaction is our priority, and we look forward to working with you for many more years to come.

- European Auto Garage
5

European Auto Garage did everything they could to make sure my experience was great. They use modern technology to analyze and communicate service related to your vehicle. They do wonderful work!

Thank you for the 5-star review, Becky! We're happy to hear that you had a great experience at our shop.We look forward to working with you again in the future.

- European Auto Garage
5

Had them recently look at and repair our 2013 328i (engine computer failure). Staff is always friendly, knowledgeable. Especially appreciate their communication regarding updates, status, etc via phone or text depending on nature of updates. Unfortunately had to return our car about 3 wks later due to the computer malfunctioning again, corrupt operating system. Technicians diagnosed and resolved issue promptly, all labor fell under their warranty for repairs. Great folks. Exceptional service. Reasonable rates for European autos. Highly recommend!

Hi Bill, we appreciate your recommendation! We're glad to hear that you had a positive experience with our team and that we were able to promptly resolve the issues with your car. Thank you for trusting us with your vehicle, and we look forward to working with you again in the future.

- European Auto Garage
5

European Auto Garage is very easy to deal with. Everyone is kind and try to go above and beyond when dealing with customers. I would not trust my BMW with anyone else!

Thank you, Tracy, for the kind words! Our team at European Auto Garage takes pride in providing exceptional service. We're happy to hear that your experience exceeded expectations. Rest assured, your BMW is in trusted hands. Reach out if you need anything!

- European Auto Garage
5

Took my 08 Volvo C70 to get work done at Euro Auto Garage and they were very professional throughout the whole process. Collin was my advisor and he provided great customer service and communicated with me often regarding my vehicle. They replaced the timing belt and water pump on my vehicle and it is running fantastic and I will definitely be returning to get more work done in the future.

Thank you, Simon, for choosing Euro Auto Garage for your Volvo C70. We're delighted to hear about your positive experience with Collin and the team. It's great to know that your vehicle is running smoothly after the timing belt and water pump replacement. We look forward to working with you again in the future!

- European Auto Garage
5

سھیل احمد والد محمد خان روازدری پلسی+923212568056/3340204646549

Thank you! We really appreciate your business and look forward to working with you again in the future.

- European Auto Garage
1

I was quoted 1700+ for a heater hose. Got another opinion and the same hose was 361 dollars. Also quoted 2200 for motor mounts, 1100 at the other place. Don’t waste your time.

Thank you for your feedback, Ryan. We understand that auto repairs can be a significant investment and agree; it’s always a good idea to seek a second opinion when making major repair decisions. That said, we’d like to provide some context behind the quotes you received. The heater hose replacement on your vehicle is not a simple part swap. The job requires the removal of the intake manifold, the wiper motor and arms, and the partition wall to gain access to the leaking hoses — not just one hose. It’s a labor-intensive repair, and our pricing reflects the time and care needed to do the job properly. The same applies to the motor mounts. On your vehicle, replacing them requires the removal of the catalytic converters to access the mounts — another complex, labor-heavy job that isn’t always apparent from the outside looking in. In addition to the labor involved, we use OEM (Original Equipment Manufacturer) parts, not aftermarket or generic alternatives, to ensure long-term reliability and performance. All of our work is backed by a 3-year/36,000-mile nationwide warranty, which offers added value and peace of mind. We pride ourselves on the quality of our work and regularly compare our pricing with other specialized European shops in the area. We remain competitively priced, especially when considering the level of service, warranty, and parts we provide. We’re always here to answer questions and explain our process, and we’d be happy to walk through any quote in detail. If you’d like to discuss further, feel free to give us a call.

- European Auto Garage
European Auto Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Garage (865) 862-5270 if you have any issues in accessing any area of our website.
1229 Lovell Rd Knoxville, TN 37932 | (865) 862-5270