Knoxville European Auto Repair

Thank you so much for the kind words and continued trust in EAG! We totally understand—BMWs and teens can be a “spirited” combo, haha! We’re glad to be your go-to team, and we’ll be sure to pass the shout-out along to Collin. He’s a rock star, and we’re lucky to have him. We’re always here when you need us!

Thank you, Julia! We're glad you had a positive experience with us, even if it was under less than ideal circumstances. Vehicle repair and maintenance bills are rarely fun. We strive to provide the best service possible, and we're thankful for your kind words. We look forward to helping you again in the future.

Thank you for the glowing review, Charles! We're thrilled to hear that you had a great experience with us. Providing excellent customer service is always our top priority. We're glad that our friendly and professional team was able to assist you, even going above and beyond with a ride. We appreciate your feedback and hope to see you again soon!

Thanks for the 9 years of continuous support! We're glad to hear that we've been your go-to auto shop. Your satisfaction is our priority, and we look forward to working with you for many more years to come.

Thank you for the 5-star review, Becky! We're happy to hear that you had a great experience at our shop.We look forward to working with you again in the future.

Hi Bill, we appreciate your recommendation! We're glad to hear that you had a positive experience with our team and that we were able to promptly resolve the issues with your car. Thank you for trusting us with your vehicle, and we look forward to working with you again in the future.

Thank you, Tracy, for the kind words! Our team at European Auto Garage takes pride in providing exceptional service. We're happy to hear that your experience exceeded expectations. Rest assured, your BMW is in trusted hands. Reach out if you need anything!

Thank you, Simon, for choosing Euro Auto Garage for your Volvo C70. We're delighted to hear about your positive experience with Collin and the team. It's great to know that your vehicle is running smoothly after the timing belt and water pump replacement. We look forward to working with you again in the future!

Thank you! We really appreciate your business and look forward to working with you again in the future.

Thank you for your feedback, Ryan. We understand that auto repairs can be a significant investment and agree; it’s always a good idea to seek a second opinion when making major repair decisions. That said, we’d like to provide some context behind the quotes you received. The heater hose replacement on your vehicle is not a simple part swap. The job requires the removal of the intake manifold, the wiper motor and arms, and the partition wall to gain access to the leaking hoses — not just one hose. It’s a labor-intensive repair, and our pricing reflects the time and care needed to do the job properly. The same applies to the motor mounts. On your vehicle, replacing them requires the removal of the catalytic converters to access the mounts — another complex, labor-heavy job that isn’t always apparent from the outside looking in. In addition to the labor involved, we use OEM (Original Equipment Manufacturer) parts, not aftermarket or generic alternatives, to ensure long-term reliability and performance. All of our work is backed by a 3-year/36,000-mile nationwide warranty, which offers added value and peace of mind. We pride ourselves on the quality of our work and regularly compare our pricing with other specialized European shops in the area. We remain competitively priced, especially when considering the level of service, warranty, and parts we provide. We’re always here to answer questions and explain our process, and we’d be happy to walk through any quote in detail. If you’d like to discuss further, feel free to give us a call.