Knoxville European Auto Repair

808 reviews
Mon - Fri: 7:30 AM - 6:00 PM
5

The best garage we have used. Great service!

Thank you for the 5-star review, Clyde! We're happy to hear that you had a great experience with our garage. Customer satisfaction is our top priority, and we're always here to provide the best service possible. If you need anything in the future, don't hesitate to reach out. The Team at European Auto Garage

- European Auto Garage
5

Wonderful Yes sir Yes and now

Thank you! We really appreciate your business, and we look forward to working with you again. The Team at European Auto Garage

- European Auto Garage
5

Really happy with these guys! I was on a 600 mile road trip in my 1969 Alfa and developed a concerning oil leak from the trans. They accommodated me as a walk-in first time customer, put the car on the lift and verified that the leak wasn’t super serious. They topped me up on trans lube and sent me on my way with a little extra just in case. They totally didn’t have to do this minor job but they really hooked me up and got me back on the road - thanks!

Thank you for taking the time to write such a positive review, James! We are happy to hear that you had such a great experience with us during your road trip. Our team takes pride in providing top-notch service and going above and beyond for our customers. We appreciate your business, and we hope to see you again in the future! The Team at European Auto Garage

- European Auto Garage
5

Professional, and informative about cost of work. Reasonable costs for the type of vehicles being serviced. Highly recommended!

Thank you so much for the glowing review, Bill! We're happy to hear that our service met your expectations. It's always been our goal to provide top-notch, professional service at a fair and reasonable cost. We appreciate the recommendation and look forward to working with you again in the future! The Team at European Auto Garage

- European Auto Garage
3

I have always been happy with the service at EAG however today I did not get out until 11:45 for an 8am appt for 4 tire installation (and I was waiting in the lobby. My car did not go on the lift for the first 105 minutes. I have had tire installations at EAG twice before and never more than 1hr. Something has changed. Apparently appointments are now meaningless. My take: don't give me an appt if you are not prepared to start my service soon after my arrival. I don't imagine I will return to EAG.

Thank you for your feedback, Eric. We take it very seriously and will use it as a tool to discuss how we failed to meet your expectations as well as the standards we set for creating an exceptional customer experience. For our customers who choose to wait in our lobby for service, it is a priority, and we do take appointment times seriously. Unfortunately, we were unexpectedly shorthanded on Friday due to a technician being out, and we miscommunicated this to you. We appreciate your business, and apologize for the extended wait time. We understand time is valuable. The Team at European Auto Garage

- European Auto Garage
5

Great place! Fair prices!!

Thank you! We really appreciate your business and we look forward to working with you again. The Team at European Auto Garage

- European Auto Garage
5

After using the dealership and another shop in town previously, I'm happy to say that I have found the place for all my AUDI A4 needs. Today was my 3rd time using them and I'm happy with the customer service from Collin, the service work and price. I feel like I get quality advice and work for a fair price. Satisfied!

Thank you, Jeff! We love to hear that we succeeded on all fronts of your experience with us. We really appreciate your business, and look forward to working with you again. The Team at European Auto Garage

- European Auto Garage
5

Excellent and friendly service. Great experience for routine maintenance on my Audi

Thank you, Eric! We love to hear that our hard work shows. We really appreciate your business and we look forward to working with you again. The Team at European Auto Garage

- European Auto Garage
5

If you want someone who will do the job right and care about your car as much as you do, this is the place. Couldn't recommend them more.

Thank you, Jordan! We definitely care about your car as if it were our own. Our team is made up of skilled car enthusiasts who love what they do. We are glad to hear that it really shows. We really appreciate your business and we look forward to working with you again. The Team at European Auto Garage

- European Auto Garage
5

Three time repeat customer! Not in a hurry for the fourth time. But when our cars need service, EAG has earned our future business with each visit. Highly recommend!!

Thank you for being a loyal customer, Dwain! We're thrilled to hear about your positive experiences at EAG. Providing excellent service is our priority, and we're glad to know we've earned your trust. Thank you for recommending us! We look forward to serving you again in the future.

- European Auto Garage
European Auto Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Garage (865) 862-5270 if you have any issues in accessing any area of our website.
1229 Lovell Rd Knoxville, TN 37932 (865) 862-5270