My most recent experience was the second time I took my car in for service. The shop itself looked immaculate and since I made an appointment, I was helped right away. Both Colin and Jack were extremely courteous and an estimate was sent immediately through a text message with "accept" and "decline" options for all recommended services. Once accepted, I was given a ride home. The following day Colin called to tell me the car was ready for pickup (or to be picked up and taken to their shop). They actually reduced the cost based on less time spent, and even advised to wait on some future repairs, something that is rare in this business! I will definitely take my car back to this company, and recommend them highly!
Hi Menno, thank you for this fantastic 5-star review! What I loved most was how you highlighted the transparency and great customer care that you received from our team members! We prioritize making the entire process as seamless as possible, and I'm glad we exceeded your expectations. Your recommendation means the world to us, and we look forward to working with you again in the future!
- European Auto Garage