Knoxville European Auto Repair Shop Reviews - Page 29

Beth Capps

1/30/2023

Good experience. Knowledge about BMWs and prices reasonable compared to the dealership.

Thank you Beth! We love to hear that our hard work shows! We appreciate your business, and look forward to working with you again. The Team At European Auto Garage.

- European Auto Garage

richie martin

1/28/2023

Had an electrical gremlin that was sporadic. They found and corrected the issues. They called at least once a week sometimes multiple times to keep me updated on the progress. You don't find this kind of customer service anymore. Will definitely take my Volkswagen GTI back if there are any issues in the future. Awesome folks to work with!!!

Thank you Richie! Those electrical issues can be tricky. That's why it is always great to have a certified technician like our guys, take a look. We also believe that communication is key, especially working with cars that have intermittent issues like this. We aim to provide an exceptional experience, and it sounds like we hit that with you. We really appreciate your business, and look forward to working with you again. The Team at European Auto Garage.

- European Auto Garage

Joseph Blankenship

1/27/2023

This is a Great Shop and they do great work. Collin is always very nice and helpful. Will highly recommend them to anyone needing their Auto repaired correctly. Thanks again Joey

Thank you Joseph! We love Collin, he was definitely a great addition to our team. We really appreciate hearing that our customers do too. We value your business, and look forward to working with you again. The Team at European Auto Garage.

- European Auto Garage

Kim Moore

1/21/2023

European Auto Garage has been servicing my BMW for over 3 years. They are always courteous and friendly and provide great service on my car. The free car wash and vacuum makes my day.

Thank you Kim! We really love to hear when our customers trust us with their vehicles, and to provide them with great service. We really appreciate your business, and look forward to working with you again. The Team at European Auto Garage.

- European Auto Garage

Grace Crockett

1/19/2023

I could not have chosen a better place to have my car fixed! Collin was incredibly nice and had my timing chain job + other issues fixed in 3 days. If you're looking for friendly, fast, and amazing service, this is the place to go! I highly recommend!

Thank you Grace for the great review! We love to hear that our team's hard work shows. We work hard to provide quick, accurate and efficient service. Glad to hear we did that with you. We really appreciate your business, and look forward to working with you again. The Team at European Auto Garage.

- European Auto Garage

Charles Layne

1/18/2023

Love These Guys, Very Professional And Reasonably Priced

Thank you Charles! We love to hear that our hard work shows. We really appreciate your business, and look forward to working with you again. The Team at European Auto Garage.

- European Auto Garage

Dennis Ricchio

1/17/2023

They do not keep you waiting. Your car will get serviced at your scheduled time. Very friendly, most reasonable cost, very informative on the work that they had done. I will always bring my BMW for service here.

Thank you Dennis! We really appreciate our customers, and we work hard to be the best European shop in town. We really value your business, and look forward to working with you again. The Team at European Auto Garage.

- European Auto Garage

Taylor Purcell

1/16/2023

Great service friendly staff and very fair pricing

Thank you Taylor! We really appreciate your business, and look forward to working with you again. The Team at European Auto Garage

- European Auto Garage

Alexis Pacetti

1/13/2023

Everyone I encountered from the phone call to set up the appointment to the actual service and maintenance mechanics I was shocked at how much better the experience was than the big dealership we purchased our Audi from. Leaps and bounds better experience overall!

Thank you Alexis! It's great to hear that your experience with European Auto Garage was significantly better than the big dealership where you purchased your Audi. We really aim to provide an exceptional customer experience, every customer, every time. From setting up the appointment to the actual service and maintenance, it's wonderful that everyone you encountered provided exceptional service. Thank you for sharing your positive feedback.

- European Auto Garage

Patti Pearson

1/11/2023

I recently had my older Range Rover Sport serviced at European Auto. I had several costly repairs needed and had originally taken it to the local dealership. After speaking with the dealership and being charged for things not discussed, I decided to take it to European. The best decision I have made regarding my car service. Not only did they charge me 30% less than the prices quoted from the dealership, they were respectful, professional and courteous. The complimentary diagnostic inspection report is thorough and impressive and I appreciated not being charged just to look to see if a service or repair is even needed. Today I had an issue with my key fob and they were so kind to correct the problem easily and not even charge me ... they are the best! Thank you Andrew! If you are interested in exceptional customer service, take your car to European Auto.

Thank you Patti! Andrew and our whole team really work hard to provide an exceptional customer experience, every customer, every time. We are glad to hear he/they all succeeded with you. We also love our inspection report too. We feel it is really important to access a customer's car and discuss the "health" of it. This way, it makes it easy to prioritize repairs and maintenance. We really appreciate your business, and look forward to helping you maintain your Range Rover Sport. The Team at European Auto Garage

- European Auto Garage

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