Knoxville European Auto Repair Shop Reviews - Page 78

Bob Gatton

11/11/2019

I went to a cars and coffee event last week and it was excellent. Nice folks, and good cupcakes. I can't comment on their service, but it appears to be a very professional operation.

Thank you Bob! We love Cars and Coffee too! It is a great way to meet the car community, and enjoy some coffee. If you ever need service, we sure hope you give us a call. Thanks again!

- European Auto Garage

Morgan Brown

11/11/2019

Absolutely the best place in Knoxville to take your BMW!!! They do great work, stand behind it and go out of their way to provide customer service. Took my 2014 328d to them, and they had me in and out before the BMW dealer could even get me in. They've earned my complete trust and will have my business as long as I'm in Knoxville. Super work guys-Thanks

Thank you Morgan! We have built our business on quality work and the trust of our customers. We love to hear that our hard work shows! We really appreciate your business, and look forward to helping you maintain your BMW!

- European Auto Garage

Landon Amonett

11/11/2019

Despite not having an appointment, I called on a test drive and they were able to fit me in without issue. The employees were thorough and provided honest opinions and a very detailed report. I would very highly recommend European Auto Garage.

Thank you Landon! We are complete advocates of having a pre-purchase inspection. Most car buying decisions are one of our customer's biggest financial decisions. It only makes sense to be completely informed. We really appreciate your business, and look forward to helping you maintain your new vehicle.

- European Auto Garage

Letha Mason

11/11/2019

I bought my mini from them. Had to have oil change went to a few other places to see if they could change it but sadly I was told they could not do it so I came back here to get changed. As they were changing my oil they inspected my and found a few things that needed to be done as well. Great group of people and a great place to take you mini to get worked on.

Thank you Letha! We really appreciate your business, and look forward to helping you maintain your Mini. Our factory trained, Master Certified Mini technician really knows his way around Minis. He is a true Mini enthusiast and it shows! Thank you again!

- European Auto Garage

KELLEY KRAUSS

11/11/2019

Great customer service! They were upfront about issues they found and the pricing. Appreciate their attention to our needs and time!

Thank you Kelley! We totally believe in full disclosure. We feel that car repairs are a big enough surprise, and that customers need to know exactly what to expect, when the bill comes. We really appreciate your business, and look forward to working with you again!

- European Auto Garage

C Bacher

11/11/2019

Awesome diagnosis! Gives you detailed pictures with recommendations. Will Be back with all our repairs from now on!

Thank you! We love to hear when our hard work shows! We love our Digital Inspection reports too. They make explaining our customer's vehicle "health" super easy. As they say, a picture is worth a thousand words! We really appreciate your business.

- European Auto Garage

Michael

11/11/2019

I stopped by as a walk-in to get a used car inspected that I planned to buy. Cyndi immediately requested the inspection and Andrew and Mark had the car on the lift after just a short wait. Impressive! The car checked out fine, Mark's expert pointers revealed small items for my short to-do list that I hadn't found yet, and Andrew gave me a nice tour of their clean and organized shop. Thank you for a great experience, EAG!

Thank you Michael! It is our mission to provide our customers with an exceptional customer experience. We are happy to hear that we succeeded with you! When buying a new/used vehicle we are complete advocates of having a pre-purchase inspection. Most car buying decisions are one of our customer's biggest financial decisions. It only makes sense to be completely informed. We really appreciate your business, and look forward to helping you maintain your new vehicle.

- European Auto Garage

Sabrina Straub

11/11/2019

I have been getting my 15-year-old BMW serviced here since I moved to the area three years ago. They are very professional, do quality work and have a great system to show you your car's "health" score. I highly recommend.

Thank you Sabrina! We love our Digital Inspection Report too! It really makes things simple, when speaking with our customers about their car's "health". As they say, pictures are worth a thousand words. We really appreciate your business, and look forward to helping you maintain your vehicle!

- European Auto Garage

Richard Cunningham

11/11/2019

Had my BMW serviced here for years and now have a Mini which I recently purchased and am taking there now. Great service and trustworthy. Also very happy they moved closer to me on Lovell Road.

Thank you Richard! We really appreciate your trust, confidence, and business! We look forward to helping you maintain your new MINI. As you probably know, we have a Factory Certified Master MINI technician. His life is MINI, and he is a true enthusiast! Thank you again!

- European Auto Garage

Dana Shaw

11/11/2019

Very friendly staff. Upfront about cost and what my car needed and didn't need. Very reasonable repair and parts costs. I would definitely recommend to friends and family.

Thank you Dana! We love to hear when we succeed in providing a great customer experience. We appreciate your business, and appreciate the recommendations!

- European Auto Garage

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