I have been a customer of European Auto Garage for several years now. I know the owner, Rich DeFrancisco personally, and know that his number one priority is premium customer service and attention to customer needs. His mantra is treat every customer's car as his own, and treat every customer like family. The technicians are the highest trained Master Techs who find the most efficient ways to service my cars. I drive 500 miles from the Washington D.C. area to have my 1997 BMW 328is and my wife's 2000 BMW 323i serviced at EAG because they are the best, are honest, and provide great value, about half the cost of the BMW dealers in Northern Virginia. The facility is clean and professional, the front staff and Andrew the service manager are all courteous and eager to help. EAG is a team of car enthusiasts, who love what they do, just stop by at any Cars and Coffee event and you'll see their passion. I highly recommend European Auto Garage and encourage you to try them out; you will be a customer for life like me.