Knoxville European Auto Repair Shop Reviews - Page 58

Basil Human

9/25/2020

When I first bought my BMW, I was not sure where to obtain value-added, quality service. I was fortunate to find the European Auto Garage. I have received the best in care. I would not go anywhere else for service in East Tennessee. In the two years that I have been going to EAG for automotive work, I have been treated with respect and professionalism each and every time. Everyone working there is dedicated to excellence. No other place I would go in Knoxville for service.

Thank you Basil! We really appreciate you and your business! It is always our pleasure to work with you. We aim to provide an exceptional customer experience, and are glad to hear that we have done that with you! The Team at European Auto Garage (865) 862-5270

- European Auto Garage

Nicholas Nitzband

9/23/2020

Today was my first visit with European Auto Garage. I found them to be friendly and accommodating. Very impressed with their service. During my visit I was sent a text that included a full diagnostic work up of my vehicle which included photos all while I was waiting. I was told of items that were beginning to show wear or that were suggested through Audi to replace in the near future. I was not pressured or asked to add any additional service I did not want. I will continue to have my Audi serviced through them. Thank you for the great experience!

Thank you Nicholas! We love using our inspection reports and using them to communicate our customer's vehicle's "health". As they say, a picture is worth a thousand words. We believe in prioritizing any maintenance or repairs that may be necessary. We do this, because we understand vehicle maintenance can get costly. Thank you again, we really appreciate your business!

- European Auto Garage

Paul Glintenkamp

9/16/2020

My first time at EAG and I was definitely impressed. They were on time, professional and courteous. Very thorough inspection of my BMW 540 and great recommendations for future service. No pressure here, just great service. I’ll be back!

Thank you Paul! We work hard to provide an exceptional customer experience, and it sounds like we hit that mark with you. We really appreciate your business, and look forward to working with you again.

- European Auto Garage

W01116 FA01

9/9/2020

I have used EAG for years they are extremely trustworthy. Just took my suv in assuming I needed a new alternator because I had just replaced the battery and my 2007 Lexus gx470 would not start a couple weeks later. I told them maybe alternator or starter. They could have done all that but no that’s not the integrity they have. Just a loose cable. If you want to trust someone trust them!!❤️

Thank you! Over the past ten years EAG has worked hard to build our reputation as a shop that is trustworthy, reliable, and experts in the field of European vehicles. We believe we have made that goal, and continue to strive to be Knoxville's number one choice in automotive repair. We really appreciate you and your business. We look forward to working with you again.

- European Auto Garage

Captain Chet Moore

8/19/2020

Outstanding

Thank you! We love to hear when our hard work shows! We really appreciate your business, and look forward to working with you again!

- European Auto Garage

7/24/2020

Y’all. I can not recommend EAG enough. The service is above and beyond. Thank you thank you thank you to Jade and Andrew and the whole crew at European Auto Garage!!

Thank you! We love to hear that our hard work shows. We really appreciate your business, and look forward to working with you again.

- European Auto Garage

E4Mafia_TN

7/14/2020

Honestly, the owner has to be new money. He shows his collection of cars off like its a badge of honor. Thankfully, the staff are honest and downright personable. They are the only reason I would go back there.

Thank you! We laughed out loud at your first line. Our owners wish all those cars were theirs. We have some amazing customers with some great cars. Hope you got a glance at the Cobra in the shop. It is here for a new clutch and flywheel. It's a real show stopper! Our team is the best part of running a shop. They are total enthusiasts, who treat our customer's vehicles like they are their own. They work hard and we are happy it shows. We appreciate your business, and look forward to working with you again.

- European Auto Garage

Kristen T

6/22/2020

Very clean, friendly and great prices for oil changes. Not really sure on cost comparison to Mercedes dealership as I haven’t owned mine for long and this is first maintenance I’ve had done. Plan to be back as needed!

Thank you Kristen! Our oil services are very competitive. In many cases they are much less expensive, when you consider they are performed by a Master certified technician, using full synthetic oil and and OEM filter. We use the same parts and fluids that a dealer would use, for considerably less. On general maintenance and repairs, we are usually between 25- 30% less than the factory dealerships. We also offer a 3 year 36,000 mile nationwide warranty, most factory dealerships only offer 12 months on their repairs. We really appreciate your business, and look forward to helping you maintain your new vehicle.

- European Auto Garage

TechCity

6/10/2020

This is not our customer, no record

- European Auto Garage

Steve Buckner steve.j.buckner

5/18/2020

Seems to me like they have great quality repairs for a decent price. I have used them for two different Touaregs and will continue to go back. I definitely recommend.

Thank you Steve! We love to hear when our hard work shows! We really appreciate your business, and look forward to working with you again!

- European Auto Garage

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