Knoxville European Auto Repair

864 reviews
Mon - Fri: 7:30 AM - 6:00 PM
5

Diagnosed and repaired suspension. Done right the first time. My first choice for european auto repair in Knoxville.

Thank you for choosing us as your first choice for European auto repair in Knoxville! We're delighted to hear that we diagnosed and repaired your suspension accurately and efficiently. Providing quality service is our priority, and we appreciate your trust in us. We look forward to assisting you with any future automotive needs!

- European Auto Garage
5

I had been taking my car to a chain tire shop to get my tires aligned and balanced and I would always have to take it back a couple of times and they never could get it aligned. I took it here to see if they could and they got it right the first time. Will never take it to any place but here again.

Thank you Wes! So glad we were able to get your car aligned and balanced to your satisfaction. No more going back and forth to the chain tire shop for you! We appreciate your trust in us and hope to see you again for your future automotive needs. We really appreciate your business.

- European Auto Garage
2

***EXPENSIVE!*** Great customer service and very friendly, however, just go to the dealership instead. They are VERY expensive. They wanted to charge me $1600 for new brakes and rotors, the dealership is charging $800. They wanted $350 for a battery when I got one for $240. They charged me $600 for a transmission flush when the dealership would have charged $350. Everything seems marked up by quite a bit.

Thank you for sharing your feedback about your recent visit to European Auto Garage. We apologize if our prices seemed high to you. We want to clarify that our brake estimate for $1366.84 included both the front and rear brakes, including brake pads, rotors, sensors, and tax. That our estimate for the battery included the battery at $256.44 and $71.12 for programming and installation. Our transmission flush that was performed on your vehicle, was actually a Dual Clutch fluid change, which is a more involved service and uses a more expensive fluid than a standard transmission flush and included a new filter kit and taxes. We strive to provide our customers with competitive pricing and to include a value that goes beyond pricing by using only OEM parts in our services and repairs, the expertise of our certified technicians, and offering a 3-year, 36,000-mile nationwide warranty, which is longer than the warranties offered by most dealerships. We appreciate your business and hope to have the opportunity to work with you in the future. The Team at European Auto Garage

- European Auto Garage
5

I have used EAG twice now. Both times the company was terrific. Every person that I worked with was great. I also felt that they were completely honest with their diagnosis and the pricing seemed fair. I will continue to use them and recommend them to anyone.

Thank you for choosing EAG for your automotive needs! We strive to provide honest and fair pricing, as well as excellent customer service., and are glad to hear that we hit that mark with you! We appreciate your recommendation and look forward to continuing to work with you in the future.

- European Auto Garage
5

Thank you, John! We really appreciate your business and look forward to working with you again.

- European Auto Garage
5

Thank you Valentine! We really appreciate your business, and look forward to working with you again.

- European Auto Garage
5

Great service as usual. Oil change and front brake pads and rotors. Great job. Even washed the car. This is my second Mercedes. They took care of my first one and now they take care of my second.

Thank you for your kind words! We're so glad that you're happy with the service we provided for your Mercedes. We're proud to have been your trusted automotive repair shop for two vehicles. We look forward to seeing you again soon!

- European Auto Garage
5

Thank you Betsy! We really appreciate your business, and look forward to working with you again.

- European Auto Garage
5

First time customer and definitely will use for future needs. I can't say enough about their level of customer service, professionalism, and knowledgeable staff! Most positive experience I've ever had with an auto repair.

Thank you for choosing EAG and for taking the time to leave such a positive review. We're thrilled to hear that your experience was the most positive you've ever had with an auto repair. We take pride in providing exceptional customer service and knowledgeable staff. We look forward to working with you again in the future.

- European Auto Garage
5

I took my GLA there for a service B appointment. Everyone was courteous, professional and thorough. I would definitely recommend them if you care about your European Auto.

Thank you for your review! We're glad to hear that you had a positive experience at European Auto Garage. We pride ourselves on our courteous, professional, and thorough service. We're here to help you keep your Mercedes in tip top condition. We really appreciate your business, and look forward to helping you again. The Team at European Auto Garage

- European Auto Garage
European Auto Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Garage (865) 862-5270 if you have any issues in accessing any area of our website.
1229 Lovell Rd Knoxville, TN 37932 (865) 862-5270